Privacy Policy
Last updated: 30 July 2026
UK Education Consultants is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store and protect personal data when you visit our website, make an enquiry or use our services.
We process personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable data-protection law.
1. Who we are
UK Education Consultants provides independent educational assessment, advice and tailored support to families in the UK and internationally.
For data-protection purposes, UK Education Consultants is the data controller for the personal information described in this policy.
For questions about this policy or the way your information is used, please contact:
Email: info@ukeducationconsultants.com
2. Information we may collect
Depending on the nature of your enquiry or the service provided, we may collect:
parent or guardian names and contact details
country of residence
a child’s name, age, date of birth or school year
details of the family’s educational questions and priorities
current and previous school information
school reports, assessment results and examples of academic work
responses to educational questionnaires and diagnostic activities
information about attainment, reasoning, learning preferences, confidence, interests and educational needs
records of consultations, recommendations and correspondence
billing and transaction information
information about how visitors use our website, including IP address, browser type and pages visited
any other information that families choose to provide in connection with an enquiry or service
We ask families not to submit detailed or sensitive information through the initial public enquiry form. Further information and documents are requested only where relevant to an agreed service.
3. Information relating to children
Our services involve the processing of information relating to children.
Parents or legal guardians are responsible for providing information on a child’s behalf and for ensuring that they have the authority to do so.
We collect only the information reasonably required to understand the child’s educational profile, provide the agreed service and make appropriate recommendations.
We do not use children’s information for advertising or unrelated marketing.
4. Special-category information
Families may sometimes provide information relating to a child’s health, disability, diagnosis or specific learning difficulty.
This information is treated with particular care and is processed only where it is relevant to the service and where an appropriate legal basis applies, including explicit consent where required.
Families should provide only information that is relevant to the educational questions being considered.
5. How we use personal information
We may use personal information to:
respond to enquiries
determine whether our services are appropriate for a family
provide Progress & Potential Reviews and other educational services
analyse educational information and diagnostic responses
prepare written reviews, recommendations and action plans
communicate with parents or guardians
arrange consultations and appointments
administer payments and maintain financial records
manage our professional relationship with clients
improve our services and website
meet legal, regulatory, insurance and safeguarding obligations
We do not sell or rent personal information.
6. Lawful bases for processing
Depending on the circumstances, we may process personal data on the basis of:
contract, where processing is necessary to provide a requested or agreed service
steps before entering a contract, including responding to an enquiry
legitimate interests, including administration, service improvement, security and the management of professional relationships
consent, including where consent is required for marketing or particular categories of information
legal obligation, where processing is necessary to comply with the law
Where we rely on consent, it may be withdrawn at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
7. Sharing information
We share personal information only where it is reasonably necessary.
This may include sharing information with:
technology providers supporting our website, forms, email, file storage, video consultations, scheduling or payment processing
professional advisers, insurers, accountants or legal advisers
specialist educational professionals, but only where this has been agreed with the parent or guardian
regulatory or public authorities where disclosure is legally required
service providers assisting with the delivery of an agreed service
Service providers are expected to protect personal information and process it only for the agreed purpose.
We do not share a child’s educational information with their school or another professional without parental permission, unless required by law or safeguarding obligations.
8. International transfers
Some technology providers may process or store personal data outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place, such as UK adequacy regulations, approved contractual protections or other lawful transfer mechanisms.
9. Storage and security
We use appropriate organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access is limited to those who reasonably need the information to provide or administer the service.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
10. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including professional, legal, accounting, insurance and safeguarding requirements.
As a general guide:
unsuccessful or preliminary enquiries may be retained for up to 12 months
client records and educational reports may normally be retained for up to six years after the service ends
financial records may be retained for the period required by law
marketing information is retained until consent is withdrawn or the information is no longer required
Records may be kept for longer where there is a legal, safeguarding, insurance or dispute-related reason to do so.
11. Your rights
Depending on the circumstances, individuals may have the right to:
request access to personal information
request correction of inaccurate or incomplete information
request erasure of information
request restriction of processing
object to particular types of processing
request transfer of information in a portable format
withdraw consent where processing is based on consent
complain to the Information Commissioner’s Office
Requests can be made by emailing info@ukeducationconsultants.com.
We may need to verify the identity and authority of the person making the request before responding.
12. Cookies and website analytics
Our website may use cookies and similar technologies to operate correctly, understand website usage and improve the visitor experience.
Further information is available in our Cookie Policy.
13. Third-party websites
Our website may include links to schools, assessment providers or other third-party websites.
We are not responsible for the content or privacy practices of those external websites. Visitors should review the relevant privacy information before providing personal information.
14. Changes to this policy
We may update this Privacy Policy when our services, systems or legal obligations change.
The current version will be published on this page with the date of the latest update.
Contact
For questions about this policy or the way personal information is handled, please contact:
info@ukeducationconsultants.com